Fleet toll management

Fleet toll management for UK operators

Toll and clean-air charge admin gets messy when each vehicle has a different route, provider account or Auto Pay status. Fleetkeep keeps the vehicle-level record in one place: coverage, payment method, official portal link, spend and review date.

Coverage
Know which vehicles are registered
By crossing, tunnel, toll road or city zone
Auto Pay
Reduce missed-charge admin
Keep account billing and cards under review
Spend
Record charges by vehicle
Manual rows, CSV uploads or forwarded statements
Review
Check when vehicles change
New vehicles, disposals, expired cards, driver changes

What to track

  • Vehicle coverage. Which registration is covered by which toll, tunnel, congestion or clean-air account.
  • Account and payment status. Whether Auto Pay, pre-pay, account billing or a fleet provider is active.
  • Official portal links. A direct route to check the account before a missed charge becomes a penalty.
  • Vehicle spend. Toll, congestion, ULEZ and clean-air charges by vehicle, date, provider, amount and invoice reference.
  • Review dates. A reminder to check coverage after vehicle additions, disposals, card changes or route changes.
  • Driver guidance. Clear instructions on whether drivers should pay, report a crossing or leave it to the office account.

UK toll and charging accounts to consider

Common UK examples include Dart Charge, Merseyflow, Tyne Tunnels, M6toll and TfL Auto Pay for London road-user charges. Operators working across more regions may also use a fleet mobility provider for wider toll billing, invoicing and account management.

TfL Fleet Auto Pay

London Congestion Charge, ULEZ, LEZ, Blackwall and Silvertown tunnels

Monthly statement ingestion

Best supported via monthly statement import or forwarded notification statements unless an official account data feed is provided.

Dart Charge

Dartford Crossing

Account statement import

Pre-pay accounts can reduce crossing costs. Fleetkeep reconciles imported statement rows against vehicle registrations.

Merseyflow

Mersey Gateway and Silver Jubilee Bridge

API or statement import candidate

Merseyflow has a discoverable statement WebAPI surface, but production use needs legitimate customer account access and permission.

Tyne Tunnels

Tyne Tunnels

Activity export import

Official help references an Export activity function for Pre-Paid account holders, making CSV import the practical first integration.

M6toll

M6toll

Statement import

Vehicle/tag mapping matters where statements identify a device rather than a registration.

Clean Air Zones

UK clean-air charging zones outside London

Portal-led checks

Fleetkeep tracks likely exposure and payment evidence; direct payment automation stays with official services unless an approved API exists.

Fleet mobility provider

Multi-provider toll and charge billing

API or SFTP candidate

This is the best route for higher-value customers if their provider offers official API, SFTP or scheduled export access.

How statement processing works

Manual CSV upload Matched into the dashboard immediately after upload.
Forwarded statement email Processed automatically on the hourly Gmail bridge while we use Google MX.
Provider feeds API/SFTP or direct feeds can be added where a provider offers an approved route.

Toll Control is part of the paid Fleetkeep dashboard. Customers keep official provider accounts and payment responsibility; Fleetkeep collates the admin view.

Suggested Fleetkeep workflow

  1. Add the vehicle by registration or import it by CSV.
  2. Open the vehicle record and add any toll or charging account cover.
  3. Store the official provider portal link and account reference.
  4. Mark whether Auto Pay, pre-pay or account billing is enabled.
  5. Import statement CSVs or add manual toll spend rows by provider, date and amount.
  6. Forward statement CSV emails when available; Fleetkeep can process those on an hourly bridge.
  7. Use the fleet Toll Control dashboard to review unmatched registrations and skipped duplicates.
  8. Set a review date so coverage and spend are checked when the fleet changes.

Keep toll and charge admin beside the vehicle

Track account cover, official links, review dates and spend alongside MOT, tax and documents.

Try with your vehicle

Sources